Terms of service
OVERVIEW Welcome to Offset Relief! The terms “we”, “us” and “our” refer to Offset Relief. Offset Relief operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Offset Relief is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. If you have minor dependents, you consent to their use of the Services on devices you own or manage.
To use the Services, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have the necessary rights to provide it.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS We have made every effort to display our products and services accurately in our online stores. However, colors or product appearance may differ from how they appear on your screen due to device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to the depictions in our online stores. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Offset Relief reserves the right to accept or decline your order for any reason. Your order is not accepted until Offset Relief confirms acceptance and processes your payment.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you via the contact information provided.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices posted in our online stores may differ from prices in physical stores or other third-party platforms. We may offer promotions governed by terms separate from these Terms. In the event of a conflict, the promotion terms will govern.
You agree to provide current, complete, and accurate payment information for all purchases. You agree to promptly update your account information so that we can complete your transactions and contact you as needed. You warrant that (i) the credit card information provided is true and complete, (ii) you are authorized to use the credit card, (iii) charges will be honored by your credit card company, and (iv) you will pay all charges incurred at the posted prices, including applicable taxes and fees.
SECTION 5 - INTELLECTUAL PROPERTY Our Services, including trademarks, brands, text, displays, images, graphics, reviews, video, audio, and the design thereof, are owned by Offset Relief, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.
Offset Relief’s names, logos, designs, and slogans are trademarks of Offset Relief. You must not use such trademarks without prior written permission. Shopify’s name and logos are trademarks of Shopify. All other trademarks are the property of their respective owners.
SECTION 6 - OPTIONAL TOOLS We may provide access to third-party tools as part of the Services. We do not monitor or control these tools. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties or endorsements. We shall have no liability arising from your use of optional third-party tools. Any use of optional tools is at your own risk.
SECTION 7 - THIRD-PARTY LINKS The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party sites. If you access third-party sites, you do so at your own risk. We are not liable for any damages related to your access or use of third-party websites.
SECTION 8 - RELATIONSHIP WITH SHOPIFY Offset Relief is powered by Shopify. Any sales and purchases are made directly with Offset Relief. You acknowledge that Shopify is not responsible for any aspect of sales between you and Offset Relief, including any injury, damage, or loss. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your transactions with Offset Relief.
SECTION 9 - PRIVACY POLICY All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy and Shopify’s Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information to provide and improve the Services. Information you submit will be transmitted to Shopify and third parties.
SECTION 10 - FEEDBACK If you submit any ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.
You represent and warrant that you own all necessary rights to the Feedback and that the Feedback complies with these Terms. We are under no obligation to maintain confidentiality, pay compensation, or respond to Feedback. We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, or otherwise objectionable.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS Occasionally, there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful purpose; (b) to violate any laws or regulations; (c) to infringe upon intellectual property rights; (d) to harass, abuse, or harm any person; (e) to transmit false or misleading information; (f) to transmit unsolicited advertising or promotional material; (g) to impersonate any person or entity; or (h) to interfere with the use or enjoyment of the Services by others.
You agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect personal information of others, or interfere with security features. We reserve the right to suspend or terminate your account if you violate these Terms.
SECTION 13 - TERMINATION We may terminate this agreement or your access to the Services at our sole discretion at any time without notice. You will remain liable for all amounts due up to the date of termination. Sections regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and others that by their nature should survive termination will continue to apply.
SECTION 14 - DISCLAIMER OF WARRANTIES The information on the Services is provided for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY OFFSET RELIEF, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 15 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL OFFSET RELIEF, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED, EVEN IF ADVISED OF THE POSSIBILITY.
SECTION 16 - INDEMNIFICATION You agree to indemnify, defend, and hold harmless Offset Relief, Shopify, and our affiliates, partners, officers, directors, employees, agents, and licensors from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising out of (1) your breach of these Terms, (2) your violation of any law or third-party rights, or (3) your use of the Services.
SECTION 17 - SEVERABILITY If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted, and the unenforceable portion shall be severed. This determination shall not affect the validity of any remaining provisions.
SECTION 18 - WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms of Service and any policies posted constitute the entire agreement between you and us, superseding any prior agreements.
SECTION 19 - ASSIGNMENT You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without notice to you.
SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where Offset Relief is headquartered, without regard to conflict of law principles. You and Offset Relief consent to personal jurisdiction in such courts.
SECTION 21 - HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 22 - CHANGES TO TERMS OF SERVICE We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.
SECTION 23 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hello@offsetrelief.com.
Offset Relief ltd hello@offsetrelief.com
Company number: 17036591